Issues with page width on mobile phone

[core365]

Hi, I’m using Pro and I’ve come across an issue when viewing the website I’m working on, on a mobile phone. For some reason it’s not showing the whole width of the page content on the screen as it’s supposed to, the page width is too wide and I have to swipe left and right to see the edges of the page! I’ve never come across this before and I haven’t got a clue how to sort it out!

I’ve disabled the plugins but that doesn’t make a difference.

Here’s 2 screengrabs from my phone for your reference:

I’ll put the URL in a secure note as I’ve got a maintenance page up, so I’ll give you the admin details.

I’ll appreciate any help with this!

Thanks!

[prakash_s]

Hello @core365,

Thanks for writing to us.

I checked your site at my end on my phone android(Google Chrome browser version 105.0.5195.136) phone, it seems that it is working fine at my end. It might be the issue of the browser cache at your end. I would suggest you please clear your browser cache and then check it again.

Thanks

[core365]

Hi @prakash_s

I’ve cleared my cache but I’m still having the same issue. This hasn’t happen with any of the other sites I’ve done, it’s just this one! I’m on an iPhone SE if that’s of any use!

Thanks

[christian]

Hey @core365,

I checked on iPhone SE and my colleague used iPhone also. We’re not seeing the issue therefore we conclude that the issue is your device. Try resetting Safari reinstalling the browser you’re using.

Thanks.

[core365]

Hi @christian,

Ok, I’ll give it a go!

I appreciate your time and help looking into it.

Thanks!

[marc_a]

Hey @core365,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.