Hi,
I tried looking into some older posts about this issue, but couldn’t find anything that helped. The mobile nav button on my site does not work at all. Nothing loads. Link below.
Let me know what you want from me; WP login, etc. if you need to login.
Running:
X Theme: 6.5.6
WP: 5.2.1
Thanks.
Hey Marc,
Thank you for reaching out to us. I tested your site in couple of devices and the mobile menu is working fine. This could only be a cache issue as the content of your site is being served by the cache. Please clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
In addition to that make sure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Let us know how this goes!
Odd. It works on my phone. My buddy pulled up the site and his mobile nav didn’t do anything. Perhaps it was a phone/OS issue? His was the latest iPhone.
Yeah, works on mine. Hmm…
Thanks for getting back to me.
Hi Marc,
Works on my end, more likely a local specific issue, please ask your Buddy to clear his/her browser’s cache. Or restore to default his phone’s browser settings.
Have a nice day,
Cheers,
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