Issues with Elements and Switching Pro Features


I have recently installed PRO on a new site. Fresh install so it is up to date.

Even if I hover over an element, it redirects me to: /content/218/elements
which causes me to lose all previous changes. I cannot seem to get around this issue.

Also when I click from Elements to Layout I get a chrome popup window asking if I want to leave and lose my changes. But I am not refreshing the page.

Any help would be great.


Hi Scott,

Thank you for writing in, please do a test for a plugin conflict. You can do this by deactivating all third-party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Pro has a Header and Footer builder, make sure you’re not switching between builders, when editing a content, do not click any element on the header or footer or the builder think that you’re trying to switch to the header/footer builder.

Pro - Header and Footer Builder Introduction


I tried disabling all plugins and still have them issue. I also tried installing xtheme + child theme instead of PRO.

What is happening is when I click Elements you can see the link at the bottom right of the screen capture. It links me to this page: instead of showing me the list of elements. Same thing happens with Inspector:

I can provide login credentials if that will help

Hello Scott,

I have logged in and investigated the issue. I ended up updating your permalink in Settings > Permalink. I edited the test page and the issue is now resolved.

Please check your site now.

Perfect thank you very much!

You are most welcome. :slight_smile:

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