Issues with ConvertPlus, updating edits

Hello,

Wanted a Modal Pop Up or a Slide In.
Default template (even blank) stay stuck after saving. Reverts to ConvertPlus text.
Had this issue before with another site. Impossible to get module to publish edits even after:

  • Checked time zone
  • Used BLANK template
  • Deactivated plugins for conflict
  • Used a different browser/ or incognito window to check
  • Cleared cache on host side
  • Cloned module and edit with new name
  • When trying to import via ConvertPlus I get fatal error on website

Does ConvertPlus have its own caching?
Seems modules are reverting to template rather than editor.
Says 'Success" but some fields revert back.
Don’t use CDN cache

Read fixes on ConvertPlus doc but options to proceed are not available in bundled version. Don’t want to get a license not knowing if this issue will be solved :frowning:

Ended up using an Info Bar as that seemed to work OK.
Help appreciated.I don’t see this issue in your forum other than one other user, so must be something really specific to my settings, although weird as the other website also experienced that issue.

Help appreciated

Hello Isabelle,

I wonder on what page we can view the InfoBar. I have tried to view the page in private browsing mode, and no infobar displays. Do you have a staging area where we can do some troubleshooting?

Best Regards.