Issues with Content Dock

[serhatugur]

Hello,

After updating to the latest X version, my content dock doesn’t seem proper.

See it live here: https://www.bigdataball.net/datasets/nba/team/

Any workarounds for this?

[marc_a]

Hi @serhatugur,

Thanks for reaching out!

This kind of issue is commonly related to caching. Please clear all your caching plugins and server-side or CDN caching features. Make sure to clear it and not just deactivate it.

I also advise that you clear your X style cache by going to Cornerstone > Settings then locate the system tab and hit the clear style cache button.

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[serhatugur]

Hello, clearing all cache and style cache didn’t work.

Please try to log in with these details. It might give you a cookie error in the first place but you’d be most likely be already logged in. So please visit /wp-admin/index.php after login.

[tristup]

Hi @serhatugur,

Unfortunately, /wp-admin/index.php shows the 404 error. Can you please check once and let us know once it is accessible.

Thanks

[serhatugur]

Hello, here you can access here. Note that I’ve disabled all caching plugins.

[ruenel]

Hello @serhatugur,

You are using the discontinued version of Content Dock (X - Content Dock 1.1.4). Please go to your Plugins section. Deactivate and delete the X - Content Dock plugin. You will then go to X > Validation and install the new Content Dock plugin version 2.0.6

Kindly let us know how it goes.

[serhatugur]

Thanks, it worked!

[ruenel]

No problem. Customers are our first priority.