Issues with burger menu and links

For some reason the mobile burger menu and all the links that use X elements (i.e. Accordion and Tabs) in my site appear to have stopped working. I’ve tested all the plugins to see if there are any conflicts (no luck), I recently updated to WP5.5, any help would be great. Thanks

Hi @petecat,
Thanks for reaching out.

It seems the console error is blocking the JavaScript code to fire on click to the Hamburger menu.

There might be a few different reasons for that, I would suggest you troubleshoot with a few of the common issues:

  1. Theme related Issue
  2. CSS/JS Customization

Although you have already gone through the Plugin Conflict test, still I recommend you to deactivate all 3rd party plugins and test it once again, if you discover that an issue is coming from custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins.

If that does not help you, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site. And give us access in the secure note including:

– WordPress Site URL & Admin URL
– WordPress Admin username / password

To create a secure note, click the key icon underneath any of your posts.

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.