Issues since January 2021 Update

Support
#1

Hi, I have two main issues that keep occurring since the updates. Please see this video for details:

#2

Hi Leon,

Thanks for reaching out!

There could be a plugin or custom code that affects your website.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

#4
#5

Hi @LeonVPol,

Thanks for following back up with us. If you update to the latest version you should see some improvement with the text typing. I can confirm the issue you’re having with Classic Section backgrounds not previewing is a bug and it has been corrected for the next release.