Issue with license validation, says valid, then tells me to enter a valid code

I am having a glitch with the validation of this X theme license. I am changing it from the staging site (evsdev.444.media) to a temp client site (evstructure.co, to now the final URL for the site at evstructure.com. I am and have been managing this in my manage licenses section of my theme co acct. I unlocked the license and edited the URL and then copied and pasted the code into the validation page o n the site.

What happens when I enter the code is the screen says that it’s validating the license, then says “congratulations your license is now valid!” (or something like that), and shows above it that all add-ons are available for use (or something like that), BUT then it shows the “you’re almost there…please enter a valid code” content again. So I do it again, says it’s valid and all good, but then switches to the “You’re almost finished…enter a valid code” again.

Hi @444media,

Thanks for reaching out.
I went ahead and added the License to your website and it worked. Your site is now validated.

Thanks

Hi, I’m having the same problem can you help me as well, please?

Hi Tim,

Thanks for reaching out.
There might be a few different reasons for this issue, I would suggest you troubleshoot the common issues related to the Product Validation

  1. Location Issues
  2. Communication Error Messages

If none of the above helps, please create a separate thread and provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Admin URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

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