Issue with API Code

Hey, our API Code for auto updates doesn’t seem to be working. Can you tell me why we would be getting an error for this code? d40b1b4c-27b6-433d-a25c-ae8410ece69f. We want to use it for https://shortysoffroadoasis.com/.

thanks.

Hi There,

Please perform a manual update at this time.

  1. Revoke your License from X section (check the bottom of the page) and also remove it from your license page on Themeco.

https://community.theme.co/my-licenses/

  1. Temporary disable any caching plugins and purge all your server cache.

  2. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

  3. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

  4. Latest version of Cornerstone will be installed automatically when you head over X tab of your dashboard. Now you try validating your X theme again and then try to install any other extension and it should function properly.

Let us know how it goes.
Thanks!

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