Issue with accessing the editor

Hi there,

I am having some issues regarding the editor loading.

I am getting a warning that says that it might be related to a plugin but I have checked all of these and there doesn’t seem to be an issue.

It is happening for all of my pages.

I would appreciate assistance as soon as possible as it was working fine until I updated the Cornerstone plugin.

Thanks,
Michaella

Hello Michaella,

Thanks for writing to us.

There might be a few different reasons for this issue, I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Plugin Conflict
  2. Child Theme
  3. Css/Js Customization
  4. Increasing Php Memory Limit
  5. Disabling Cache
  6. Disabling Cdn
  7. Permalinks

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

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