Issue Updating 5.1.1 to 5.2.2: Upload Failed

Support
#1

Hello guys. I’m on 5.1.1 trying to auto update to 5.2.2 and get the following error:

“Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.”

Any ideas?

Thanks!

#2

Hi there @lholcomb8652,

Thanks for writing in!

If you have FTP access can you let us know what the file permissions are on the “x” folder in your wp-content/themes folder and also the “cornerstone” folder in your wp-content/plugins folder. Along with both the top level wp-content/themes folder and wp-content/plugins folder.

All folders should be 755.

Thanks!