Issue to save page (aagain)

Support
#1

Capture d’écran 2025-04-27 à 14.23.12
Capture d’écran 2025-04-27 à 14.23.121024×375 154 KB
Hello,
I edited a page . I just add a new raw
And when I try to save it I have an error message. " Uh oh!
Failed to save Error saving content elements: Unable to save content: 0."
I have this issue only with this page :https://yes-we-cards.com/mon-carnet-de-tirage/

I have the last version of the theme.

Can you help me ?
(I am not a tech :slight_smile: )

Thank you,
Céline

#2

Hey Céline,

Please share the content of the Raw element in the Secure Note so we could test.

Thanks.

#3

sorry it was row (not raw)

#4

Hey @thecelinette,

I was able to log in and see the Error message when saving the page. Though the message displays, my changes are still being saved by the page. Be advised that this issue only happens on that particular page. I created another test page, and I could not replicate the issue, by the way. It could mean that you have added something that is incorrect on the page, which has triggered the Error message. I just do not know where or what it is. For now, to save you time, please do your changes on the mentioned page. It should be saved even if you are seeing the error message. I feel positive about this because I am sure that you will see the Section I have added as proof. Please check the page now.

Thanks.

#5

Thanks for your answer. It is the second time that I have this issue when I had a new row / section to a page. I’ve recently have the same issue with another page …

#6

Hi @thecelinette,

I have checked and found that the Testimonials > Column 2 > Testimonial, has some special character which is the reason behind your problem. I have created a test page and removed the suspected special character, and the error is resolved.

image

image
image887×607 47.6 KB

You can check the Test page, and replicate the same on your page to get rid of this issue.

Hope it helps.
Thanks