Isotope js script

Support
#1

Hi,
I’m using a FacetWP on this page (http://www.flavcity.dreamhosters.com/recipes/meal-prep/ (this page is simply a category page listing the posts under it)), and when clicking a checkbox, all images disappear. I contacted FacetWP support, and they said that the results are there but the images don’t appear. It looks like maybe there’s an isotope js script outputting the grid. Do you know where that may be coming from?
Thanks for the help!

#2

Hi There,

Thanks for writing in! Upon testing, I can confirm the issue with the following details.

TypeError: e.data(...) is undefined

Can you also try switching to your parent X theme and test this issue again.

You can locate the isotope in the following path.
x/framework/views/global/_script-isotope-index.php

Thanks!

#3

Hi, thanks for the follow up. I don’t know how to switch to my parent X theme.

#4

Hi There,

Just head over to Appearance -> Theme section and activate X theme which is the parent theme. Before testing, make sure to purge your server cache if you’re using a caching plugin and also clear your browser cache.

In the similar way you can switch back to your child theme after testing.

Thanks!

#5

Hey, it looks like the theme is hiding the results on the page due to CSS (opacity:0). How can I change that?

#6

Hello There,

The opacity should be adjusted and turn into opacity: 1 as soon as the page loads. If this doesn’t work for you, I am guessing that there is a JS error on the page that have caused this issue. Would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look?

To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password (only if necessary)

Thank you.

#7

Hi, here’s the page: http://www.flavcity.dreamhosters.com/recipes/meal-prep/

#8

Hi there,

The issue is with your filter widget from facetwp plugin and it’s not integrated with the isotope library of the theme. It start working again after reloading the page but the issue goes back if you toggle the widget filter again.

I tried some workaround but with no success, I recommend contacting the plugin author for this issue.

Thanks!

#9

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