IS THERE A PREFERRED BROWSER FOR USING cornerstone

Support
#1

I am struggling tiwth the new cornerstone, its slow, unresponsive, the text isn’t working, text doesn’t appear, the block quotes and other things in Classic are no longer available. Pelease fix the bugs, its driving me mad

#2

Hi there,

Thanks for writing in.

Would you mind sharing your site’s URL and admin login credentials in a secure note? I like to check what’s going. So far, it should work in almost all browser.

Thanks!

#3

Hi, so since the last update none of the “Elements” are loading. I’ve created a test page and whatever I add doesn’t appear once I save. This is happening on 4 websites and they are all on different web hosting providers.

Memory Limit is good: 256.0 MiB
PHP version is good: v7.1.7 - tested on lower too.
No noticeable errors in the inspector console.

Screenshot: https://imgur.com/a/hULui

If you figure out the problem, could you please let me know what was the issue so I can fix the other websites that I have.
Any help is much appreciated!

#4

Hi There,

Although Cornerstone has loaded fine on my end on Chrome and FireFox PC.

I noticed you have X 4.64 instead of 5.22

Cornerstone 2.13 is made for X 5+, so please update your theme, clean your browser cache and test it again.

Thank you

1 Like
#5

Updating the theme solved the problem

Thank you!

#6

Glad we could help.

Cheers!