I’m trying to use a “pop-up” feature from a third-party form service so that the form appears when the user clicks a link that links to “#popup.” This works on a regular HTML document, but not on our site. The strange thing is that it does pop up when the page is refreshed. I believe Pro has its own pop-up feature, and maybe it is conflicting here? I believe the service uses a CSS pseudo-selector (something like .modal:target) so that it selects the element and makes it visible based on the value of the fragment in the site URL. However, when I click the link to #popup on any of our pages, it doesn’t appear. But when I refresh the page, it does. I have to assume there is some other CSS or JavaScript preventing it from appearing.
Hi @agorder,
Thanks for reaching out.
Although we don’t support any issues related to the 3rd party plugins, still I would suggest you can try using the custom attribute option to add customer value to the selector element to fire the event to open the popup.
Hope it helps.
Thanks
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