iPhone page is being cutoff on the right side

Support
#1

If you view this page and resize it you can see that when it gets close to IPhone width that the page is being cutoff on the right at some point. If you keep going it finally snaps correct, but the client is complaining and I have no idea how to fix this. I inherited this and they are in dire need because the whole region was flooded and there’s a bad emergency for donations. Any help would be greatly appreciated. Thank you.

#2

Hello @ssmrms,

Thanks for writing to us.

I tried to access your given site URL, but it is not accessible on my end due to IP restrictions or a security plugin. I would suggest that you please disable the security plugin so we can access and check it.

Thanks

#3

I’m so sorry. It’s been turned off. Thakn you so much!

#4

Hi Doren,

I have checked your website and found that the custom CSS code added in the style.css file in your child theme is the reason behind it.

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image1200×545 248 KB

I would suggest you remove the custom CSS code to get rid of this problem. Please remember that we don’t offer any support to the custom code or related issues. If you still want us to investigate, you can avail of our newly launched service called One, where we answer questions beyond normal theme support.

Thanks

#5

Ok, thank you. How can I reference this post if I pay?

#6

I’ve paid.

#7

Hello Doren,

We have replied to your One ticket. Please check it.

Thanks

1 Like
#8

Thank you!

#9

No problem, Doren.

#10

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