Internet Explorer - new dropdown menu issue

For a number of our websites, when using Internet Explorer:

  1. The menu dropdown box only opens for one of the links - the two on the right does not open.
  2. For the one that does open, the sub-menu opens to the above right, instead of directly below it. There are no issues with Chrome or Edge.

This makes it impossible for site visitors to access these pages when they use Internet Explorer. Unfortunately, this accounts for 15% of our readers - and one of our directors. So it is a major issue for us.

I have tried:

  • turning off all plugins
  • using every CSS code suggestion within this forum.
  • removing CSS completely from the theme’s global options
  • clearing cache after every change
  • comparing and changing all settings with the website that still works in Internet Explorer
  • replacing the whole menu by importing the menu from the website that works
  • Centring the menu so that there is plenty of space between the menu and the right-hard edge
  • changing the menu links in the menu customiser

One interesting note: when reviewing the site code via Chrome’s inspector, the menu items that are not working use data-x-stem=“dl” instead of data-x-stem=“dr”. Not sure if that is an issue?

The websites that are not working correctly: www.foresttech.events, www.woodtech.events, www.harvesttech.events

The websites that are working: www.mobiletech.events, www.foresttectx.events

If you need access to any of the sites I can provide it.

Hi @Innovatek,

We are sorry for the inconvenience this has cause you. This was a confirm bug. A fixed will be available on the next release. Thank you for understanding.

Thanks for the quick follow up. Do you have a rough time this will be released?
Cheers,
Ken

Hi Ken,

There is no ETA on this, you can check the detailed Changelog here:

Thank you.

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