Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. www.call24.com

Website is broken after update.

Call24.com

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

www.call24.com

Hello @zracing,

Thanks for writing to us.

Internal server error on the WordPress happens due to plugin conflict, corrupted .htaccess, or PHP memory limit. Please have a look at this article to learn more about how to fix the internal server error.

I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks

Thanks for looking into this issue. The site is still broken and none of the above suggestions worked.

Hello @zracing,

The given credentials do not work for us. Please double-check for the correct username and password. In the meantime, kindly for any performance issues in Tools > Site Health > Status. Make sure that you have met the requirements to run the latest WordPress and the theme:

Best Regards.

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