Installing Pro on a AWS EC2 Instance of WordPress

Support
#1

I am not sure how to install PRO onto Wordpress. When I download the Theme package from you there was no .zip file. So there is no way to upload the package into WordPress.

I am able to access the EC2 Instance using SFTP but I am not sure where or what to save.

UPDATE: So I did transfer the entire PRO folder and placed it into WP-CONTENT/themes. Everything seems to be working okay, although I am sometimes getting an error message: “A conflict on the front end of your site has prevented the preview from loading.”

Thank you.

Jeff H

#2

Hi Jeff,

Glad you were able to proceed with installing Pro. With regard to your other issue, could you please try following the below guidelines.

  • If you’re using a caching plugin, make sure to purge all cache and disable it for testing your theme.
  • Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues.
  • If you have installed other 3rd party plugins, disable them first and test whether you’re getting this error.
  • Check your PHP Max Execution Time and set it for 300 for optimal usage.
  • Check your permalink settings (General -> Permalinks) and set Postname save changes to re-create your .htaccess file.
  • If you’re using CloudFlare, make sure to disable auto minification. For more information, please check this guide (https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/).

Let us know how it goes.
Thanks!

#3

Thank you for the response. I only had the occurrence on my first day of using PRO. I have not received that message again since that day. I’m not sure what changed!?

#4

Hi There,

In that case, it could be a temporary caching or intermittent connection issue.

You can also enable WP_DEBUG on your wp-config.php file which is in the root of the WordPress installation to see if you’re getting any errors.

define('WP_DEBUG', true);

Thanks!