Installing pro - I have increased my memory for Wordpress to take the file and have changed the name via FTP to pro.old

[Fluke18]

Hi am having so much trouble

I have changed Wordpress recommendation so file sizes in php.ini are all high and one specific not higher than the other

I have connected site with File villa FTP to change the name in themes to pro.old as recommended on previous questions

An it still says there is nothing in the file - I down load pro from themeco - do I have to activate that download somehow with the key before I download =NEED HELP

[ruenel]

Hello @Fluke18,

Thanks for writing in! To better assist you with your issue, we would love to log in to your site and investigate. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[Fluke18]

Hi Ruenel I saved a secure note on the above original note password etc

[ruenel]

Hello @Fluke18,

I cannot view the site in the said URL.

• See the secure note.

When I check the URL assign to your license code, I was able to logged in. I noticed that your PHP version is outdated. You will have to update it to at least PHP 7.4 which is the minimum requirements to run WordPress.

• https://wordpress.org/about/requirements/

Best Regards.