Install failed on wordpress--please assist!

Support
#1

@mldarshana
I AM ON A DEADLINE AND I NEED YOUR SUPPORT. I have tried about 50 times to install from the envato download. I go into that zip file and upload x.zip. I still get this text: Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer.
Please help me.

#2

Hi There,

Thanks for writing in! Is it a fresh installation? Please provide us with your login credentials, so that we can take a closer look. Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

Thanks!

#3

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