Hello There
I am able to install plugins and themes through the standard wordpress interface. But when I try to install through the validation screen I get “Your WordPress file permissions do not allow plugins to be installed.”
what is different here?
Best
Frank
Hello Frank,
Thanks for reaching out. 
That’s quite weird that plugins are getting installed from Plugins section but under Extensions it’s showing file permission issue. Can you please make sure the file permission is in accordance with following resource:
In case problem is still there, please share website admin and FTP login details in secure note for us to take a closer look.
Thanks.
Hi Frank,
Would you mind providing us with your admin account? I’ve checked the folder permission of /plugins/ directory and it looks good:
Thank you.
Hi
I have been trailing the ftp server logs. When I install per wordpress native the req reach the ftp server. But they do not hit the ftp server per Validation screen. What config is x pro using? where would I change that?
F
Hi Frank,
Wordpress do the installation and not the theme, the theme only provides access to where the extensions can be downloaded and a user interface. But the process is automatic and the theme solely relies on Wordpress features. The theme has no specific configuration.
But based on the logs, the issue is your host security feature that blocks a processor requests from specific URL. With that, I recommend contacting your hosting provider and forward that logs to allow that process. And I myself isn’t user how they should do that, but they should able to
Thanks!
Hi Rad
turns out it was a missing argument in apache server to also allow the rewirtes in .htaccess to be accepted. Hence Pro is now able to find the folder for the plugins installation.
Cheers
Frank
Glad to hear that.
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