Instagram feed with The Grid plugin

Support
#1

Hey there,

my Instagram feed dont work anymore.

Sorry, an error occurs from Instagram API: This endpoint has been retired

do you have any solution for that?
I have tried everything I have found so far.

thx
Martin

#2

Hi Martin,

Please double check that you have The Grid updated to the latest supported version (2.7.1) and you have set it up correctly.

Please see these links:

https://theme-one.com/docs/the-grid/#social_media

Hope this helps.

#3

thx for the fast reply
i can’t update it to 2.7.1?

#4

Hi Martin,

Thanks for reaching out.

Have you validated your X theme license? You can only install and update them if the theme is validated since The Grid plugin is a bundled one. If it’s validated now, I recommend going to Admin > Dashboard > Updates and click Check Now button then make sure to update your plugin on that save updates section.

If still not working, then please provide your admin login credentials in the secure note.

Thanks!

#5

hey

i have a Pro license…
send you the secure note in the post befor.

thx

#6

Hi Martin,

Can you check in first with your hosting provider. I can’t access your site at the moment. I am getting this error:
This page isn’t working. Site.com redirected you too many times.

#7

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