Initial position

Support
#1

Hi,

I was wondering if there is a reason I cannot select the initial position on the bottom section within headers…

https://cl.ly/2648f9/Screen%2520Recording%25202018-12-19%2520at%252010.15%2520PM.gif

#2

Because of it I get this white space I would not like there…

https://cl.ly/57ca99/Screen%2520Recording%25202018-12-19%2520at%252010.18%2520PM.gif

#3

Hi Curtis,

Thanks for reaching out.

Ah, the option for top headers. The added header bar to the bottom area should have absolute and fixed positioning by default. It’s because it can only place to the bottom with absolute and fixed styling. And you shouldn’t have that space, I tried it on both old and latest Pro and it should follow as you scroll.

May I know which site has this issue? And if possible, please provide the login credentials in a secure note so we could try it as well.

And this might be related to script issue or cache, so please remove your custom scripts temporarily and disable the cache plugin or feature.

Thanks!

#4

Here are the login details…

#5

Hey Curtis,

I have logged in to your site and I edited your header. I cannot replicate the issue. I can easily change the position by toggle the relative or absolute option.

Relative:

Absolute:

Please clear your browser cache or use private browsing mode and test your site again.

#6

You are NOT editing the bottom bar in the header

#7

If you watch the GIF I sent you’ll see that I was trying to edit the bottom bar and NOT the “top” header bar

#8

Also how can you not see the white space at the bottom?..there’s nothing to replicate…it’s right there in plain sight.

it has nothing to do with my cache…cache has been cleared and I’ve even gone as far as using a different browser as well a different computer and its there no matter anything I do.

#9

Hi,

The initial position is not available for the bottom Header.

To have similar effect, you can add a class to your bar.

Then add this in Header > CSS

.mybar {
     position:absolute;
     width:100%;
     z-index:9999;
}

Hope that helps

#10

Okay thanks; can anyone help with the whitespace thats showing up?

#11

Hi Curtis,

It’s still the header bar that you added to your bottom header, you can remove it or change its background color to make its content more visible than just white space.

Example, for dark background

Thanks!

#12

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