Impossible to install the pro version

Support
#1

Moin,
every time i try to install the theme (pro version) i get a failure: "Der Link, dem du gefolgt bist, ist abgelaufen.

Bitte versuche es nochmal."
what can i do?
Thanks for answers

#2

Hi @MPundMM,

This usually happens when the upload_max_filesize value of your PHP settings is less than the size of the file you are uploading.

If you have an access to the php.ini file of your hosting, try adding these code in the file:

    upload_max_filesize = 64M
    post_max_size = 64M
    max_execution_time = 300

You can also check http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

You may also get in touch with your hosting company and have then double check the following values above.

#3

Hi Jade,
it works.
Thank you very much, u made my day :wink:

#4

On behalf of my colleague, you’re welcome. Cheers! :slight_smile:

#5

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