I am working on taking a website live and when I import the DB into the production server I loose the mobile changes we made using the templates. Where are these stored and how can I get them to move over to the new server?
Hi @getabsolute,
Thanks for reaching out!
We’re not quite sure why the mobile ready made template is not importing when you import your database and this issue is outside the scope of our theme support. I suggest that you use a migration plugin to transfer your website into the new server. You can check this documentation.
Hope that helps.
Could you tell me where the templates are stored in the DB? I might be able to trouble shoot it but needs some guidance. If not I will look into this migration plugin.
Hi @getabsolute,
You can find the template data in either post type’s post content or post meta but I highly suggest to use the migration plugin so that you won’t have any problem with the templates.
Hope that helps.
I have tried all in one migrate. I have tried exporting the template and importing into my new site. I have gone back and made sure that I was not doing something wrong in the export. I think it is probably a legitimate bug that the templates columns are not exporting.
For anyone who might come across this. If your themes are not the same version it will cause this problem. Thank you for your help earlier.
Hi @getabsolute,
We’re glad that you’re able to figure it out! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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