Importing Header Template issue

Support
#1

Hi there,

I imported a header template on my staging site. It works fine. However, I seem unable to edit it. There are no errors in the console. Here’s what is looks like: https://youtu.be/rV7oqVTGjHI

Any idas?

#2

Hi @Pbalazs89,

Can you upload the header template file somewhere then share us the link? We will try to upload it on our site to see if the issue is in the template. If we can confirm it works on our site, then you might need to share your site staging URL and credentials inside a secure note so we can double check your setup.

#3

Hi, here’s the link:

#4

Hi @Pbalazs89,

I am able to install it and see the design.

That means, the issue is on the staging site where you are adding this template. Please share credentials of the staging site.

#5

I’m using Local by Flywheel. Never ran into any trouble with it in the past, but I guess this might be a bug.

#6

Hi @Pbalazs89,

Before we considered it a bug, we need to confirm the issue and gather some details. This will help the developer’s nvestigation and potential solution. If you can put it on an online staging, please share us credentials and we will check the setup.

#7

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