Images not showing up on the website

Support
#1

Hi,
Images not showing up on the website but showing up on the cornerstone! and cornerstone photo from wetransfer because the image is too big https://we.tl/SSnbJmSPfa
Can you please help me with that issue?

#2

Hi There,

Thanks for writing in!

I can see there is some invalid HTML code which is causing this issue.

Please check it properly for the formatting as you have used in other pages. As I don’t have access can’t confirm the exact issue here.

Thanks.

#3

Hi basanta, I have checked the code and I can only see &nbsp that stands for non breaking space and it isn’t clear to me how that would prevent images from showing up on the website but not in cornerstone and the code looks like this:

Need another take on this problem please.

#4

Update:
So I needed to add code a single br tag in that specific page but in different area and that prevented images from loading somehow because I had to do that outside of cornerstone or is there a way to add a br tag in cornerstone?

#5

Hi There @alex1970ns

I have tried to reproduce this issue on my end, but I couldn’t.

Frontend: https://snag.gy/yiWXjg.jpg

Could you please share your code using a tool like this (https://pastebin.com/), so that we can check this issue closely and report to our developers if needed.

Thanks!

#6

Hi,

Needed to ad a br tag in classic pricing table column in the header witch lets you add text only and not the code, I tried to add a br tag and it was text. I didn’t want it to be a text but wanted it to be a line break because I want to separate two words so that the one is on top and the other one is bellow, that is why I needed to code that because I couldn’t do that inside the cornerstone obviously.
Long story short when I added code that worked for the header of the table it messed up images inside the cornerstone and they were only displaying inside the cornerstone but not on the actual web page …

#7

Hi there,

I tried to replicate the steps on my setup but I am not able to see any issue.

Would you mind providing the admin access to the site so that we could check the page in Cornerstone? Please post the login details in Secure Note.

Thank you.

#8

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