Hi there,
I’m having an issue with our thumbnails looking blurry on our shop page at https://www.aromaoutfitters.com/shop after updating to the latest version 1.1.1. I’ve also ran the regenerate thumbnails plugin. Any help you could provide would be greatly appreciated!
Ben
Also, when you click into the product, the small image thumbnails above the main image are not showing correctly.
Hey there,
X and Pro now brought back WooCommerce image size settings (see https://theme.co/changelog/). If you haven’t done so yet, please set your desired image sizes in WooCommerce > Settings > Products > Display > Product Images. Once done, please regenerate your thumbnails.
Thanks.
Hi there,
Thank you so much for the reply. Can you let me know the recommended default catalog and single product image sizes for Pro sonI can enter the correct sizes?
I’ve changed the sizes and regenerated thumbnails already, however, I’m unsure that I’m using the correct sizing for the theme since the images on the shop page still look blurry. Take a look here: https://www.aromaoutfitters.com/shop
Hello There,
Thanks for updating in! I have checked your shop page and most of your pages were served via CDN. I assume that this is a cached issue because as you have mentioned you already regenerated and still blurry. Could you please disable or let your CDN re cached your images?
Please let us know how it goes.
Hi there, Yes, I’ve ensured all page caches were cleared and re-cached. Please let me know the recommended default catalog and single product image sizes I need to have them set at since all images still looks blurry at https://www.aromaoutfitters.com/shop
What size should I set the Product and Catalog images here to work best with XPRO?
Hi,
Your product images seems to look fine on my end, not blurry.
May I know what browser are you using. Itried in firefox and chrome.
We were able to resolve the issue by adjusting the image size in WooCommerce and regenerating thumbnails. Thanks!
Glad it’s okay now and thanks for sharing!