This started after updating X and Cornerstone to the most recent version. All images stopped loading; background and image-tag alike. When opening the images in a new tab, I get the message “The page you are looking for is no longer here, or never existed in the first place…” despite the images’ URLs exactly matching the respective ones in the media library.
Hello There,
Thanks for writing in!
I created a test page and added a gallery image. All the images displays with no issues at all.
Please check the secure note.
Are you referring to the error in your homepage? It seems that the image does not exist in your server.
I’ve look for the logo images in your library and it seems all of those does not exist or being block by your server from displaying. Please check for file permissions. I would suggest that you contact your hosting provider and asked them about this issues because X theme does not change any file permissions or any server configurations.
Please let us know how it goes.
Your speculation was correct. The hosting solved it. I’m also getting a “Warning
: Error while sending QUERY packet.” Is that a hosting error too? It’s displaying after <-- END .x-site --> and breaking my page’s rendering.
Hi there,
Kindly also check with your hosting provider for that and ask them to check your site’s max_allowed_packet and have it increased.
Hope this helps.
Will do! Here’s another problem. My current homepage still uses classic sections with parallax enabled and vertically expanding elements (accordions), which work fine by default. However, when replicating the design with the new section element, the parallax background images have rather awkward interactions with the vertically expanding elements. Using 100% size will cause the background to shift all the way up off the section or all the way down to its center (depending on position), and attempting to open any of the accordions will shift the entire section’s content up or down. Using the default cover makes the background image inflate until the edges disappear outside the window when the vertical expansion happens.
This is the page in question: http://wowloretldr.com/?page_id=2374
As I finished writing this up, the support representative of my host just happened to tell that me he can’t increase the max_allowed_packet because the server is shared, and he ended the chat before I could ask for any further clarifications. Any recommendations per your knowledge? Why would a hosting error message be displayed in the tail of a page that otherwise is 100% functional and ruin its visible structure? The page is 100% fine; it’s just that the error occupies an invisible pillar with the message in plain text to the right.
Hello There,
The max_allowed_packet could just be a notice that it has exceeded. You can get rid of this PHP notice if you disable the debug mode. You can do this by opening wp-config.php and adding
define('WP_DEBUG', true);
/* That's all, stop editing! Happy blogging. */
When you revisit the page, you should no longer be seeing it.
By the way regarding the parallax in the v2 sections, it might be good to use the v2 section in your layout because of the stretching of the section. V2 section has a different format and structure which is why it has a different way of displaying parallax. I would recommend that you continue to use the classic section instead. If you notice that there is only “+ Add Section” in your editor, hover on that and press CMD or Windows key so that it will become “+ Add Classic Section”. You can then add a classic section and use it like the usual.
Hope this helps.
1 Like
Clever! Thanks a lot. Since you recommended it, I’m going to go ahead and assume that classic elements aren’t being retired any time soon. That concludes my problems for now.
Glad to hear that 
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