Image loading issue

Support
#1

Hi I have an issue on my website where the image is loading the background first before the actual image. Is there way to prevent this?

The issue is when you go to my website you will see the gray background loading up before the actual video/image.

#2

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gray1122×599 16.9 KB
This gray image would show up before the actual background image

#3

Hello Hoang,

Thanks for writing in! In your Section element, you have added a background video in the lower layer and the rgba(0, 0, 0, 0.6) color in the upper layer. Please understand that it takes a few second to load the video by your server. It is just right that the upper layer with the color should then be the first to load because the lower layer has nothing to load yet. If you want, you can just use a page preloader plugin so that there will be a spinner on the page while the page resources are being loaded. Perhaps this link can help you:

Best Regards.

#4

Thanks for the response.
Is there a way in the section element to load the video first?

Thank you

#5

Hello Hoang,

Regretfully there is no option for that at the moment.

Thanks

#6

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