Image links are not showing after X to Pro upgrade!

Support
#1

Hi there, Its been awhile.

I have recently migrated from X to Pro and i thought the process was very quick and simple, until my client said the site images have not been appearing, funny thing is that on my computer on several browsers with caches cleared the images still appear.

the site is:

I have already tried to import a new image to the site but the same happens (a place holder appears but no actual image).

Any help would be greatly appreciated.

many thanks
Tom

#2

Hey Tom,

Thanks for writing in! It seems that Jetpack plugin is active. Please make sure that Photon module is disabled. This module could contribute to the caching issue. To know more about the pros and cons of this module, please check this out:

Hope this helps.

#3

thank you!! you guys are awesome! Loving the pro upgrade aswell

#4

Glad we could help.

Cheers!

#5

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