Image background layers disappearing when going into full screen mode

I notice that some of my Columns with Image background layers are disappearing when going into full screen mode (cmd +shift + A). See video below. Using Brave browser. Any idea what is happening?

Hello @threeoten,

Thanks for writing in! I have tested your site on my Brave browser and I cannot replicate the issue.

  • See the video in the secure note below.

Best Regards.

You’ve misunderstood the issue. As you can see in the video that I sent, I am in the Cornerstone builder, not on the frontend.

Hello @threeoten,

In order to help you with your concerns we need to check your settings I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL
  • Browser and its version

You can find the Secure Note button at the bottom of your posts

Thanks

Secure note added to original post. Using latest version of Brave.

Hey @threeoten,

I still cannot replicate the issue.

  • See the video in the secure note below.

Thanks.

That is also not what I meant. In my first post, I said (cmd +shift + A), which is the default keyboard shortcut in Cornerstone to preview your page fullscreen within the builder. I’m not referring to Brave’s full screen feature, but Cornerstone’s full screen feature.

I only mentioned Brave browser because I figured that you would want to know what browser this was happening for me in.

Hello @threeoten,

We will report this to our developer for further investigation. They should have a clue what is happening why the background image disappears when viewing the page in fullscreen while you are in the builder.

Please bear with us.

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