Image appearing in classic text while editing

Support
#1

Hi there,

On a pretty old website, https://dev.vvdm.ch the editor is now cluttered with the same image:, while displaying correctly on the live site . I redid all the items on the French version, but the images came back after I closed and reopened the editor. I am editing in FF. It seems that some controls such as font-size are missing as well.
Theme X and cornerstone are up to date and cleared all caches.
Thanks for you help.
Best,
Sandra

Site

Site URL - https://dev.vvdm.ch
Home URL - https://dev.vvdm.ch

WordPress Environment

Version - 5.3.2
Debug is on - No
Language - en_US
Is Multisite - No
Memory Limit - 256M

Web Server Configuration

Software - Apache
PHP Version - 7.1.33
MySQL Version - 5.5.5-10.1.43-MariaDB

PHP Configuration

Post Max Size - 256M
Time Limit - 14400s
Max Upload Size - 256M

Active Theme

Name - X – Child Theme
Version - 7.1.2
Folder - //home/vvdmcham/www/dev.vvdm.ch/wp-content/themes/x-child/
Parent Theme Name - X
Parent Theme Version - 7.1.2
Parent Theme Folder - /home/vvdmcham/www/dev.vvdm.ch/wp-content/themes/x
Cornerstone Status - Enabled
Cornerstone Version - 4.1.2

Active Plugins

  • Classic Editor 1.5
  • Honeypot for Contact Form 7 1.14.1
  • Contact Form 7 5.1.6
  • Cornerstone 4.1.2
  • Essential Grid 2.3.5
  • Google Analytics Dashboard for WP (GADWP) 5.3.10
  • reCAPTCHA 1.6
  • Really Simple CAPTCHA 2.0.2
  • Really Simple SSL 3.2.7
  • Slider Revolution 6.1.5
  • Optimize Database after Deleting Revisions 4.8.8
  • Simple History 2.33
  • Snippet 2.1.0
  • The Grid 2.5.0
  • UpdraftPlus - Backup/Restore 2.16.21.1
  • Wordfence Security 7.4.2
  • Yoast SEO 12.7.1
  • WPS Hide Login 1.5.4.2
  • X – Google Analytics 1.0.3

CDN

Click this button to check what CDN this site is using. - Check CDN --> NO cdn

#2

Hey Sandra,

I can’t replicate that in my test site so this is probably caused by a third-party plugin or a custom code. You didn’t mention if you have tried testing for a plugin and scripts conflict so I’d first recommend that you do the following actions below:

  1. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  2. Switch to the parent theme

  3. If you have not updated WordPress yet, please also update.

If none of that helps, please give us WordPress admin access in a Secure Note

Thanks.

#3

Hi Christian,

I deactivated and reactivated all plugins and apparently the problem is solved. I updated the Grid along the way. So that might have bee the issue.

Thanks and have a good day!

#4

Glad we could help.

Cheers!

#5

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