Iframe Response- Still Having Issues

[teddyjames23]

Hello there,

I’ve been through each step to eliminate this problem, but it still occurs. I have done the following:
-Updated servers and WP
-Increased memory
-Cleared Cache
-Tested plugin interfernce

What else can I try?

Thank you!

[teddyjames23]

bumparoo? I guess I’ll do some more digging

[ruenel]

Hey Theodore,

Thanks for writing in! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

I have checked your site and it appears that you are using Cornerstone 5.0.11 with an older version of the X theme. Could you please update to the latest versions?
Our latest versions are:

• X theme 8.0.11
• Cornerstone 5.0.11

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/x-8
• https://theme.co/docs/changelog/cornerstone-5

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
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Please let us know how it goes.