Good day. Recently my YouTube videos cant be played. I’m wondering what is the issue. If you click on any iframe, grey screen doesn’t not let you play the video.
Thank you for your help!
Hey @Haz,
You’re experiencing a bug that was already fixed in the latest release. I see you’re using the latest version but the CSS loaded in your site is still the previous version.
Before reporting an issue, kindy clear all caches including your server’s cache (contact your web host for this). Also, do the rest of the applicable solutions listed in our troubleshooting article here https://theme.co/docs/common-issues
Your site:
Pro site
Hope that helps.
Thank you so much for your help. I was able to resolve this issue thanks to your instructions!
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