IE11 Menu Separators Issue

Support
#1

Hi,
You provided us a solution for adding | separators between menu items. It worked great but now we discovered that in IE11 it is not working properly. We only see this problem in IE11

Summary

https://lumenis-staging.com/surgical/

Any suggestions?

#2

Hey @Amir.Caspi,

The separators are showing up on my end.

Regretfully, since it’s working, I’m unable to provide a solution other that to recommend that you clear your browser’s cache.

Thanks.

#3

Thanks, I cleared both browser and server cache, issue still persists on IE11.

Summary

https://lumenis.com/aesthetic/

Maybe it is related to the version of the browser? or the OS? I’m using WIndows 8.1 and IE 11.0.9600.19101

Thanks!

#4

Hey @Amir.Caspi,

It could be the version. It’s working on my end using the latest version of Windows 10 and IE 11.

Regretfully, you will need to find a third party developer who can replicate the issue and fix it. Moreover, those separators are not native to the theme. Though we have given the code, it only serves as a guide. We can’t fix issues coming from them because that would be custom work.

Thank you for understanding.

#5

Thanks, I will look into this and check if it is related to the version.

#6

You’re welcome and let us know. Thanks!

#7

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