IE rendering issues

[Jennine]

Hello,
Please go to this url in Chrome and take note of the hero image up top and the flip cards in the middle of the page. Then go to the same url in Internet Explorer. Its renders fine in chrome , firefox and safari. However, it is a complete mess in IE. Please advise. Thank you

Wigs By Barbara | Custom Wig Makers | Springfield, NJ

[marc_a]

@Jennine,

Thanks for reaching out.

I can replicate your issues on my end, can you please send us screenshots or video in order for us to help you better.

Thank you.

[Jennine]

Can you view it on internet explorer?

[christian]

Hey @Jennine,

I see the issue in IE 11. The hero image background issue is coming from a custom CSS in Appearance > Customize > Additional CSS.

Please remove the codes and please remove ALL CSS/JS CUSTOMIZATION next time before opening a thread so that you’ll know if it’s a theme issue or not.

Let us know if you experience more issues and we’ll try to solve it not by custom code.

Thanks.

[Jennine]

the main issue is the flip cards. Do you see that on IE in the middle of the home page

[tristup]

Hi @Jennine,

The custom codes are still there, which is effecting your output in Internet Explorer.

As suggested by @christian, please remove the custom codes and check once again. Please remove all the CSS/JS customization for further process of investigation.
Please remember that we don’t offer any support to custom codes.

Thanks