Dear Support,
This problem only exists on mobile.
The x-icon works fine on all pages except on this particular page
The icons display as boxes with X inside.
Whereas on the homepage, the icons display correctly.
My X-theme and Cornerstone are the latest versions.
Please help! Thank you!
Hi @Joyce82,
Thanks for reaching out.
I have checked the page in Android mobile devices and found that the icons are showing properly. I would suggest you clear all types of cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and then check in the incognito/private mode of the browser.
If that does not help, I would request you please mention the device, browser name and version, and also the operating system you are using, which helps us to replicate the issue at our end.
Thanks
I cleared the cache but it’s still not showing properly on my sony phone (XQ-AS72, Android11, chrome 96.0.4664.45) nor another samsung phone (SM-A515F, android 11, chrome 96.0.4664.45)
It doesn’t work in the incognito either.
Help me!
It suddenly starts working now!
Hi @Joyce82,
We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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