Icons no longer displaying

Support
#1

The icons on my site are no longer displaying on the page. They still show up as being selected but don’t actually appear.

Here’s the actual page but it’s happening across the whole site. https://virtualateam.com/get-started/online-business-manager-svc/

#2

Hello Nicole,

Thanks for writing in!

Your icons did not display because you forgot to update Cornerstone. You are still using the old version which is 4.0.4. Please make sure that everything is up to date. Our latest versions are:
- X theme 7.1.2
- Cornerstone 4.1.2
- WP 5.3.2

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

#3

It appears as though I had 2 copies of cornerstone. One was updated but not active. The other did not show an option to update to the latest. I deleted the older one and activated the newer one and it seems to be working now.

#4

Hello Nicole,

It’s good to know that you have figured out the cause of the issue and finally the icons are now showing in your site.

Thanks for letting us know.

#5

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