I’ve upgraded from 6.5.6 to 7.10 and lost icons from the menu on our dev site. Luckily I didn’t do live without testing first.
With the best will in the world I would be reluctant to grant access to the back-end unless absolutely necessary.
Since I’m not the only one with this issue it should be possible for you guys to re-create the issue?
Many thanks for your time, let me know if you need any info about our installation.