Icon Graphics don't load after new Host Move

After having to move our website to a new host, I discovered during the testing phase that my icon graphics within X or Cornerstone do not load.

Let me preface the following with… I am not an expert, I know just enough to be dangerous, and just enough to know when to ask for help. So I am there!

Situation: Old hosting company setup cPanel and installed X Theme with Cornerstone. Everything was just peachy, until I was informed I had to move to a new host.

Contacted new host with a backup of original cPanel. Migrated over and I can see everything except the graphic icons in the theme.

Steps that I have taken.

  • Realized the previous hosting company purchased X Theme for us and I no longer had a valid license.
  • Purchased new license and after a LONG battle of finding the actually license info, have it updated in new site.
  • Updated all plugins, but icons are still missing.

Is there an easy way to restore the theme graphics icons without destroying our website?

Thank you for all the help!!
Josh

Hi Josh,

Thanks for reaching out. This sounds like the CORS issue which generally happens due to site migration. Please follow the troubleshooting guide here https://theme.co/docs/font-awesome-icon-issues

Let us know how it goes!

Thank you for your reply!! I took this information to our hosting service and they were able to get everything fixed for me.

You are most welcome, Josh.