I signed up for support but no options have appeared on my dashboard,

I signed up for a year support but there are no options of support on the dashboard. How can I access the paid support?

Hi Dallas,

Thanks for reaching out.
You can create a new topic here with the details to get support. We will be here to help you with your problems.

Thanks

But I thought the paid support was something additional? Its just a forum? No direct chat??

Hi Dallas,

To get the support, you need to create a topic in the forum.

Thanks