I had assumed it was a downloadable install. Now I understand that I need to have it on my validated X theme install? If that’s true how can I fix this?
Let me know which account you are trying to move it to and I can do that for you. You can also transfer your X license to the account with Charts on it, if you’d like.
It’s a multi site license . Can I move just the one site to the account with Charts? I don’t want to disrupt the other sites on that license
As in an unlimited or an agency bundle? If it’s a subscription I don’t think you’ll be able to just move one license. In a secure you can send me the other account username too for my reference.
It’s k3441
Yeah moving any of the X or Pro licenses to this user is fine. Let us know if you need help there.
Could we move one Pro license?
So if you unlock the license on that account for that site. If you go to the below link on the mark account you can add the license code on that page. There is usually a button to take you to this, but you can’t see it because of the lack of licenses. Let me know if this helps!
Visit this page on the account to move to.
Thank you!
Hey Mark,
You’re most welcome!
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