I installed and activated my x theme to the wrong website dashboard. How can I deactivate it so I can install it to the right dashboard?

[jeanettecaines]

How can I deactivate it so I can use that license on the correct site?

[ruenel]

Hello There,

Thanks for writing in! To resolve your issue, please understand how you can validate and revoke the license code.

1. Please go to X > Validation and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2. Please login to your account and revoke the license.
3. After you have revoke the license, you need to re assign the license again to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4. Go back to X > Validation of your new site and insert your license code.

Hope this helps.

[jeanettecaines]

Thank you!!

[rad]

You’re welcome!