I have paid for Pro - no support options in dashboard

Amnesia180 · May 23, 2020, 12:13pm

Hi, I have paid for the Pro version of X - but see no support options on my dashboard. Please advise.

rad · May 23, 2020, 5:15pm

Hi Dan,

Thanks for reaching out.

Those support options are only applicable services such as Care, One, Elite, and Pro Hosted customers. Please note that we provide single or unlimited license support here the forum, like how your current forum thread

If you like, you can avail the One service/product and we’ll provide supports through it as well. You can check the details of that service here https://theme.co/one

Thanks!

Amnesia180 · May 23, 2020, 5:58pm

Okay, thank you for the explanation. I’ll post my questions here.

ruenel · May 23, 2020, 9:41pm

You are most welcome.
If you need anything else we can help you with, please don’t hesitate to open another thread.

system · June 2, 2020, 9:41pm

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