I have paid for Pro - no support options in dashboard

Hi, I have paid for the Pro version of X - but see no support options on my dashboard. Please advise.

Hi Dan,

Thanks for reaching out.

Those support options are only applicable services such as Care, One, Elite, and Pro Hosted customers. Please note that we provide single or unlimited license support here the forum, like how your current forum thread :slight_smile:

If you like, you can avail the One service/product and we’ll provide supports through it as well. You can check the details of that service here https://theme.co/one


Okay, thank you for the explanation. I’ll post my questions here.

You are most welcome.
If you need anything else we can help you with, please don’t hesitate to open another thread.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.