I have a frozen side menu

Support
#1

I cant edit anything??
ma

#2

Hey @VelocityWeb,

Upon checking, the controls are working fine.

Please clear your browser’s cache then test again. Also test in incognito mode and other browsers.

If the issue persists, it could be that you have a browser extension that is conflicting with the builder. Please try deactivating all browser extensions then test again.

Thanks.

#4

Thanks, yes they have come right. but I went to edit by just clicking on a text box and they just disappeared again

#5

Hello @VelocityWeb,

It appears that you are using Hummingbird cache and have minified the JS/CSS files. Please temporarily disable this plugin and edit your page again.

Please let us know how it goes.

#6

Nope that didnt work

#7

Hello @VelocityWeb,

I have logged in to your site and I could not replicate the issue just like Christian.
I am seeing this:

Your issue could be specific to your browser. Please clear your browser cache or use private browsing mode (incognito mode when using Chrome) and test again.

#8

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