I can't see my logo anymore

Support
#1

Good mornig.
I can’t see anymore my logo in my Iphone. I see a box completely white.
Can anyone help me?
Thank you so much

#2

Hey Patrizia,

I checked your site on an iPhone and I could see your logo.

image

Please clear your browser’s cache and check your site again. Also, check your site on other mobile browsers.

Thanks.

#3

Hi @christian. Thank you so much. I put the icon bigger and the problem disappeard on PC.
In reality I wrote about another problem: I can’t see the icon of my siteweb in my Iphone.
I’m talking about this icon, that I can’t see in my Iphone:

Icona
Icona625×710 142 KB

I saw it until a few monthe ago, now I see a white box, as you can see here:
Icona2
Icona2750×1334 142 KB

If you see, Hagar Lane, the second icon, is completely white.
Thank you for helping me.

#4

Hey Patrizia,

That is the WordPress Icon. That is not part of the theme and with that said, we can’t cover that as part of theme support. Please consult with a 3rd party WordPress developer to check why your favicon won’t display on an iPhone.

Thank you for understanding.

#5

Thank you @christian. I solved the problem.

#6

Glad to hear that, Patrizia!

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.