I can't access a part of my page when editing in Pro, Help!

Support
#1

Hello

I have a problem editing in Pro.
When I try to edit a subpage I can only see the bottom half of the page for editing.
No matter what I try I can’t seem to get to the top half of the page…
This all came about before the lastest update. What happened?
Or how can I fix this issue?

Friendly Regards
Sheikhen.

#2

Hi Sheikhen,

Thank you for reaching out to us. This usually happens when there’s a script or plugin conflict. Please check for the following first and see if this resolves the issue:

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION
  5. INCREASING PHP MEMORY LIMIT
  6. DISABLING CACHE
  7. VERSION COMPATIBILITY

If you still have problems then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

#3

Hello,

Thanks for your help!
It was a plugin conflict with Revolution slider.
I of course don’t know if its from their side or on the Pro side where the Conflict lies.
at least I can edit it now before this bug or whatever is solved.

Thanks!
Regards
Yousef

#4

Hey @wpshake,

We are glad you’ve figured out a way to resolve your issue.
Thank you very much for letting us know.

Cheers.

#5

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