I cannot edit with the PRO editor

[rodvan]

Greetings…
It has been a hell since I updated from X to PRO.
I click on Edit on each page and it wont just load. So I will keep using the old X Theme instead because of the Cornerstone. But either from Cornerstone editor, I try to click on erase elements and it wont just erase.
Having a really bad time and have lost hours on this.
Anyone has the same issues?

[lely]

Hi Rodrigo,

We are sorry you are having this issue. If you want to use PRO, let’s troubleshoot it with PRO. Please go to PRO > Status. Check your memory limit. Please make sure it is enough. In case it is not enough, we’d recommend that you increase your memory allocated to PHP if you haven’t done so already. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Also, please make sure you are using the latest version of the theme. Please check our changelog here.

If the issue still exists, it is also good to check for any plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If any of this did not help, please share site URL and credentials inside a secure note so we check the issue directly.